FAQ

How much is shipping?

Completely free on any order Australia wide. 

Do you ship internationally?

Yes, shipping costs are based on weight which is calculated on checkout. 

When will my order arrive?

All of our products are made to order and we will try our best to get it to you as soon as possible. After your order has been processed please allow 10-14 days for delivery depending on your delivery address. For many country locations, WA, NT & Tasmania please allow approx. 2-3 weeks.

Ordering Multiple Pieces

On orders containing multiple pieces individual products may be delivered on different days to get your order to you as quickly as possible.

Depending on your postcode, you can expect delivery to be made within 10-21 days of placing your order. Please be aware delivery times are an estimate and are affected by a number of different factors.

Do I need to be home to receive my order?

To ensure your order is safe we require a signature on delivery. If no one is home to sign for your order the courier will leave a slip with details to arrange delivery or information to collect from a depot. When your order is placed we will notify you with courier info and tracking number so you can follow the order to your door. 

Can I customise to match my colour scheme?

Yes, we have permission from the artists to make custom colour changes to match to a colour or scheme. Please contact us with the art you're interested in and an example of the scheme you would like it to match and we can send you a proof. 

Why do you frame in acrylic instead of glass?

We use 2mm acrylic (aka perspex) on our frames to eliminate breakage between transit. Once framed, there's no visible difference between acrylic and clear glass. It's high quality, will not distort or become cloudy and provides UV resistance for extra protection from fading.

Do you have other frame options?

Yes, we have a wide selection of frames at Left Bank Gallery in Southport, QLD. We can also print your images on canvas and stretch, ready to hang. Please contact us to discuss custom framing of your print. 

Can you print on canvas?

Yes, here is our pricing: 

XS S M L XL
Sizing (cm)
Square 50 x 50 75 x 75 100 x 100 120 x 120 140 x 140
Rectangle 40 x 60 60 x 90 80 x 120 100 x 150 120 x 180
Printed and stretched (ready to hang) $176.00 $286.00 $440.00 $594.00 $792.00
Print Only (rolled in tube) $110.00 $220.00 $352.00 $484.00 $616.00

Please contact us to order.

What if my order arrives damaged?

We take the upmost care and consideration in manufacturing and packing your art. Everything is packed securely and framed in 2mm acrylic instead of glass to try to ensure there is no breakage of the product in transit. If you do find that your order has arrived damaged, please email us within 24 hours of receiving, with detailed photos and information on the extent of damage. We will do our best to resolve the issue as soon as possible to minimise your inconvenience.